Terms & Conditions

Last Updated: August 12, 2026

Welcome to DigitalCraftsy (“we”, “our”, “us”). By accessing or using www.digitalcraftsy.com (the “Site”) and purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. General Information

DigitalCraftsy is an online store specializing in digital products, including templates, planners, printables, downloadable files, and other digital resources.

By using our Site, you confirm that you have the legal capacity to enter into an agreement under applicable law.

These Terms & Conditions govern:

  • Your use of the Site
  • Purchases made through DigitalCraftsy
  • Access and use of our digital products
  • Any services provided through the Site

2. Digital Products & Descriptions

We make reasonable efforts to ensure that product descriptions, previews, images, features, file formats, and other product information are accurate and up to date.

Because our products are digital:

  • Products are delivered electronically.
  • No physical product will be shipped unless specifically stated in the product description.
  • Product previews may be used for demonstration purposes.
  • Colors and appearance may vary depending on your device, monitor, printer, or software.
  • DigitalCraftsy may modify, update, replace, or discontinue products at any time.

You are responsible for checking the product description, file format, software requirements, and compatibility before purchasing.

3. Orders & Payments

All orders are subject to successful payment and acceptance by DigitalCraftsy.

Prices displayed on the Site may be changed at any time without prior notice.

We may accept payments through the payment methods made available on our website.

Payment information may be processed securely by third-party payment providers. DigitalCraftsy does not intentionally store complete payment card information on its own servers.

After completing a purchase, you may receive an order confirmation through the email address or other contact information provided during checkout.

4. Digital Product Delivery

Digital products are normally delivered electronically through the download or delivery method provided after purchase.

Depending on the product and website system, access may be provided through:

  • A download link
  • Your DigitalCraftsy account
  • Email
  • Another electronic delivery method displayed during checkout

You are responsible for providing a valid email address and maintaining access to your account or email.

If you experience a genuine technical problem accessing a purchased product, please contact us for assistance.

5. Returns, Refunds & Cancellations

Due to the digital nature of our products, all sales are final. DigitalCraftsy does not generally offer returns, refunds, cancellations, or exchanges after a purchase has been completed.

Once a digital product has been purchased, downloaded, accessed, or made available to you, it cannot be physically returned.

Refunds are generally not provided because:

  • You changed your mind
  • You purchased the wrong product
  • You purchased a product by mistake
  • You no longer need the product
  • You downloaded the product but did not use it
  • Your device or software is not compatible with the product

If a purchased file is corrupted, missing, inaccessible, or substantially different from its description due to an issue on our side, please contact us. We may investigate the issue and, where appropriate, provide a corrected file, replacement download, or another reasonable solution.

Please read our Return & Refund Policy before completing your purchase.

6. User Accounts

If you create an account on DigitalCraftsy, you are responsible for:

  • Providing accurate information
  • Keeping your login credentials confidential
  • Maintaining the security of your account
  • Not allowing unauthorized persons to access your account

You should notify us if you believe your account has been accessed without authorization.

DigitalCraftsy is not responsible for losses resulting from your failure to protect your account credentials.

7. Intellectual Property Rights

All content available on DigitalCraftsy, including:

  • Digital products
  • Templates
  • Planners
  • Graphics
  • Images
  • Product previews
  • Logos
  • Website text
  • Videos
  • Designs
  • Branding
  • Other digital materials

is owned by or licensed to DigitalCraftsy unless otherwise stated.

Purchasing a digital product does not transfer ownership or copyright of the product to you.

Unless the individual product license specifically allows it, you may not:

  • Resell our digital products
  • Redistribute our files
  • Share download links
  • Upload our products to other websites
  • Give copies to other people
  • Claim our designs as your own
  • Reproduce or commercially distribute our products without permission

Your purchase gives you only the rights specifically granted under the applicable product license.

8. Prohibited Activities

You agree not to:

  • Use the Site for unlawful purposes
  • Commit fraud or attempt fraudulent transactions
  • Copy, reproduce, or redistribute DigitalCraftsy products without permission
  • Share purchased files in violation of their license
  • Attempt to bypass website security
  • Interfere with the operation of the Site
  • Attempt unauthorized access to accounts, servers, or systems
  • Use our content or products to violate the rights of others

We reserve the right to restrict or terminate access to the Site or an account if we reasonably believe these Terms have been violated.

9. Website Availability

We make reasonable efforts to keep DigitalCraftsy available and functioning properly.

However, we do not guarantee that:

  • The Site will always be available
  • The Site will always be error-free
  • Downloads will always be uninterrupted
  • All features will always work without technical problems

Temporary interruptions may occur because of maintenance, hosting issues, technical failures, internet problems, or circumstances outside our control.

10. Limitation of Liability

To the maximum extent permitted by applicable law, DigitalCraftsy will not be responsible for indirect, incidental, special, or consequential damages arising from:

  • Your use of the Site
  • Your inability to access the Site
  • Your use of purchased digital products
  • Software or device compatibility issues
  • Third-party service interruptions
  • Unauthorized use of your account

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

11. Third-Party Services

DigitalCraftsy may use third-party services for payment processing, hosting, analytics, email delivery, website security, or other business functions.

We are not responsible for the independent policies, availability, or actions of third-party services.

Your use of third-party services may also be subject to their own terms and policies.

12. Governing Law

These Terms & Conditions shall be governed by the applicable laws and regulations relevant to DigitalCraftsy and its operations.

Any dispute will be handled by the appropriate courts or legal authorities having jurisdiction, subject to applicable law.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of DigitalCraftsy after updated Terms are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

14. Contact Information

If you have questions about these Terms & Conditions, please contact us:

DigitalCraftsy
Website: www.digitalcraftsy.com
Email: help@digitalcraftsy.com
WhatsApp/Phone: +966 53 277 6596

By using DigitalCraftsy or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.